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emails from people in my address book are labeled scam or content blocked

  • 1 reply
  • 1 has this problem
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  • Last reply by Onno Ekker

nshorebb
nshorebb
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Emails from people in my address booked are labeled "this may be a scam" or "to protest my privacy Tbird has blocked remote content" These message appear below the message header of From, To Subject and above the message

The emails remain in my Inbox

see attached screen shots

As you can see the one labeled "this could be a scam" is from Minneapolis, MN City government

The one "Tbird has blocked remote content" is from Mozilla

Using latest version of Tbird, Windows10 pro with latest updates, Dell Vostro laptop

I have had this problem for many months and it seems to be getting worse. Clinking allow remote content does not seem to help

Emails from people in my address booked are labeled "this may be a scam" or "to protest my privacy Tbird has blocked remote content" These message appear below the message header of From, To Subject and above the message The emails remain in my Inbox see attached screen shots As you can see the one labeled "this could be a scam" is from Minneapolis, MN City government The one "Tbird has blocked remote content" is from Mozilla Using latest version of Tbird, Windows10 pro with latest updates, Dell Vostro laptop I have had this problem for many months and it seems to be getting worse. Clinking allow remote content does not seem to help
Attached screenshots

All Replies (1)

Onno Ekker
Onno Ekker
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The SCAM detection is independant of a sender being in your address book. It is activated on certain characteristics in a message, for example if it contains a link using the numeric form of an ip-address or when there's a mismatch in the displayed URL and the actual URL the link will take you. There's no way to prevent this, except to toally disable SCAM protection, which is not a good thing to do.

For the remote content warning, you can choose to add the sender or the domain the remote images come from to your allow list. If you do this, the next time you receive such a message, the remote content will be displayed. It is possible that you get such a warning for a sender you allowed earlier, because Thunderbird has changed the way it stores exceptions.