This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube location problems and subscription list

  • 8 replies
  • 1 has this problem
  • 6 views
  • Last reply by Happy112

more options

Whenever i go to youtube homepage it keeps changing my location and recently i can't even scroll down through my subscriptions list.

Whenever i go to youtube homepage it keeps changing my location and recently i can't even scroll down through my subscriptions list.

Chosen solution

CaptJazzpunk said

recently i can't even scroll down through my subscriptions list.

Hi,

Would you please take a look at jscher2000's post in this thread :

https://productforums.google.com/forum/#!topic/youtube/-_UxKAe43B4

(was posted yesterday)

Read this answer in context 👍 0

All Replies (8)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

CaptJazzpunk said

Whenever i go to youtube homepage it keeps changing my location and recently i can't even scroll down through my subscriptions list.

What addons do you have installed and are you using VPN or Proxy?

more options

I cleaned everything but still same problems.I'm using proxy.

more options

Chosen Solution

CaptJazzpunk said

recently i can't even scroll down through my subscriptions list.

Hi,

Would you please take a look at jscher2000's post in this thread :

https://productforums.google.com/forum/#!topic/youtube/-_UxKAe43B4

(was posted yesterday)

more options

And posted by jscher2000 today here :

https://support.mozilla.org/en-US/questions/1211215

more options

Happy112 is too fast for me!

Here are a couple more YouTube sidebar scrolling threads:

Hopefully Google will fix this soon, but since it's an opportunity to tell people to use Chrome, perhaps they aren't putting a rush on it...

Modified by jscher2000 - Support Volunteer

more options

Oh , thank you very much for the helpful replies.Problem solved. At least with the sidebar subscriptions list.It will do. Thank you !!

more options

jscher2000 said

Happy112 is too fast for me!

Sorry ....... (I'll make myself scarce)

@ Captjazzpunk :

Would you be a dear and remove the Chosen Solution mark from my post and mark jscher2000's post instead  ?