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Power BI hierarchy slicer is not shown in firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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Hello,

The Power Bi hierarchy slicer visual is not longer shown in firefox. I don't have this problem in Edge or Chrome. At least 1 other person has the same problem: https://community.powerbi.com/t5/Issues/Issue-with-Hierarchy-Slicer-in-Firefox/idi-p/1206812.

Thnaks, Jonas

Hello, The Power Bi hierarchy slicer visual is not longer shown in firefox. I don't have this problem in Edge or Chrome. At least 1 other person has the same problem: https://community.powerbi.com/t5/Issues/Issue-with-Hierarchy-Slicer-in-Firefox/idi-p/1206812. Thnaks, Jonas

All Replies (3)

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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) ?


Anything relevant in the Web Console about blocked content or error messages ?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple instead of a gray shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Dear Cor-el,

I don't know what you mean by a publicly accessible page. Normally https://community.powerbi.com/t5/Issues/Issue-with-Hierarchy-Slicer-in-Firefox/idi-p/1206812 is visible for everyone. Meanwhile there is also a discussion about this topic on GitHub: https://github.com/liprec/azurebi-docs/issues/112.

I tried all your suggestions, but none of them work.


regards, Jonas

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I'm seeing this on the example page linked on GitHub.

Isn't that working for you?