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Bollingerjack adware

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by NoahSUMO

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Hi it appears that My Firefox on IOS has contracted the above virus/malware/adware.

Is there a process to clear it out of My iPad?

I am getting pop up’s and redirects to their pages.

Thanks

Hi it appears that My Firefox on IOS has contracted the above virus/malware/adware. Is there a process to clear it out of My iPad? I am getting pop up’s and redirects to their pages. Thanks

All Replies (1)

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Try the Malwarebytes Mobile Security app to run a scan & clean up the infection: https://apps.apple.com/US/app/id1327105431

There are other scanners you can try as well but this one should detect & remove it. If it doesn't, please let me know & I will share the other scanners that should help remove it.

Sorry for the late reply!