This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Organise bookmarks does not work

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by zzxc

more options

My problem is with the 'organise bookmarks' screen. When the screen opens all I have in the left column is the heading 'All Bookmarks' and nothing else, clicking on this heading does nothing. In the main screen area there are just 3 web addresses all have 'null' at the end. It's as though 'Organise Bookmarks' is not looking at the right file (sorry I'm not really into the workings of Firefox! Finally just to say the my bookmarks in general are working OK (all 368 of them) it;s just I can't organise them. Any help would be very much appreciated.

This happened

Every time Firefox opened

== When I upgraded to 3.6 (I think!)

My problem is with the 'organise bookmarks' screen. When the screen opens all I have in the left column is the heading 'All Bookmarks' and nothing else, clicking on this heading does nothing. In the main screen area there are just 3 web addresses all have 'null' at the end. It's as though 'Organise Bookmarks' is not looking at the right file (sorry I'm not really into the workings of Firefox! Finally just to say the my bookmarks in general are working OK (all 368 of them) it;s just I can't organise them. Any help would be very much appreciated. == This happened == Every time Firefox opened == When I upgraded to 3.6 (I think!)

All Replies (2)

more options

When you double click All Bookmarks, does anything at all appear below it?

Also, are any bookmark-related errors listed in Tools->Error Console?

more options

No, nothing appears below when I double click

No reference to bookmarks in errors console