Why do you makechanges then leave users with no clear information on how to use the chaged item?

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use t… (read more)

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use to use regularly and you still deny a human to ask for help, only your jog-related jargon!

I would hate to sue you but AMAZON may help me when they hear what you've done to me, and perhaps hundreds of other former customers.

So, help me get back to AMAZON today!

William Lee 2ropn2mr@gmail.com

Asked by William Lee 17 hours ago

Last reply by James 16 hours ago

McAfee???

Why is something claiming to be McAfee telling my that my Firefox browser is infected? And it's showing me a renewal notice when I do not have McAfee. It's all very anno… (read more)

Why is something claiming to be McAfee telling my that my Firefox browser is infected? And it's showing me a renewal notice when I do not have McAfee. It's all very annoying. If I download a new Firefox will that fix it?

Asked by Jimmy B-good 18 hours ago

Last reply by James 17 hours ago

Firefox security certifacte expiration

I have recently received a notice from Mozilla informing me that the Security Certificate for Firefox is set to expire, and if I do not update it, Firefox may develop is… (read more)

I have recently received a notice from Mozilla informing me that the Security Certificate for Firefox is set to expire, and if I do not update it, Firefox may develop issues and stop functioning. As I am not very tech savy, and do not understand the language, I do not know igf/how this will affect my system. It is set to update automatically. I have included a screenshot of the notice below. I keep the system simple, and do not use add-ons, etc. Can someone please explain what all this means in laymans terms?

Asked by Wayne 22 hours ago

Last reply by jscher2000 - Support Volunteer 22 hours ago

Why does firefox insist on opening hot links in the same window?

Why does firefox insist on opening hot links in the same window? No matter what I change in the Settings all of the hot links keep opening in the same window. … (read more)

Why does firefox insist on opening hot links in the same window?

No matter what I change in the Settings all of the hot links keep opening in the same window.

Asked by AndeAnderson 23 hours ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

New modem

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out. Tried Microsoft Edge. It worked … (read more)

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out.

Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time.

Planning to get a range extender. Is that the solution?

Asked by tmwjr13 1 day ago

Last reply by markwarner22 1 day ago

Disable proxy failover

Hello, We have set a fixed proxy in Firefox on our employees' notebooks. However, when the notebooks do not have a VPN connection to our network, the proxy cannot be rea… (read more)

Hello,

We have set a fixed proxy in Firefox on our employees' notebooks. However, when the notebooks do not have a VPN connection to our network, the proxy cannot be reached. Firefox then disables the proxy after a short time. I found the setting network.proxy.failover_direct under about:config and thought that setting it to false would solve the problem. However, Firefox behaves the same way.

How can I prevent Firefox from accessing the internet except through the specified proxy?

Thank you.

Asked by tim.goetschl 1 day ago

Last reply by markwarner22 1 day ago

How to somehow disable the display from Google "Use Google account to sign in..."?

Hi, I am using Firefox on a Mac computer with Sonoma. Google became over time more and more intrusive and annoying. Is there any way to use setting in Firefox to disable… (read more)

Hi,

I am using Firefox on a Mac computer with Sonoma. Google became over time more and more intrusive and annoying. Is there any way to use setting in Firefox to disable the display appearing with most websites that tells one to "Use Google account to sign in..." ?

Thanks

Asked by Sue 14 hours ago

Last reply by TyDraniu 2 hours ago

‘backup authentication codes’ ??

Does ‘Firefox’ automatically send extra ‘backup authentication code’ once I use up the current lot it sent?? If not, what does 1 do for extra extra ‘backup authentication… (read more)

Does ‘Firefox’ automatically send extra ‘backup authentication code’ once I use up the current lot it sent?? If not, what does 1 do for extra extra ‘backup authentication codes’ ??

Asked by Wombat 1 day ago

Last reply by TechHorse 5 hours ago

Right Click Menu is Bugged and Shows all Options

I recently (A few hours or so ago at the time of posting this) realized that whenever I right clicked on anything, no matter if it was a link, text, image, or nothing at … (read more)

I recently (A few hours or so ago at the time of posting this) realized that whenever I right clicked on anything, no matter if it was a link, text, image, or nothing at all, the menu that popped up showed basically every single possible option.

I do not know if anything would actually happen if i tried some of the options on the wrong file types and such, but I have noticed that trying to use some of the options that would appear and work normally before (like copying a link from a redirecting image), no longer do anything. Copying images seems to work, as well as cutting, selecting, searching terms on google, etc.

I do not think I did anything to cause it. I was using my computer normally for a bit before noticing and I think I would've noticed sooner if it was messed up from the start. I also don't remember if my firefox was updated recently, but there were no updates queued when I checked (Currently at Version 134.0).

The image attached is what shows up when I do nothing but click on the background image of the default home page.

Asked by adtfuad 9 hours ago

Last reply by Dave Scott 8 hours ago

How do I sync two computers

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is n… (read more)

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is no syncing happening, even when I go into the menu under my account. It says it's syncing, but it's not. When I try to "Add another device" the option of adding another computer is not given. I do not want to use the profile backup because I want to MERGE the two sets of open tabs between the computers, not overwrite one.

Asked by YankeeHorses 1 day ago

Last reply by jonzn4SUSE 9 hours ago

Re:my mac is 2009 IOS10.10

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be a… (read more)

Hi My version of Firefox will not be supported after Jan 14th - I can't download an updated version of Firefox because my Mac is IOS 10.10 and apparently it needs to be at least IOS 12. What can I do? I will be updating my computer but I don't want to lose access to my docs etc on the 14th Jan. Thank you - I would appreciate help please.

Asked by Tricia Kemmis 13 hours ago

Last reply by James 11 hours ago