본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why does "Get Messages" stall after "Connected..."?

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: Matt

more options

(Using Thunderbird 31.3.0 in Win 8.1) Often when I'm in my Inbox and click the "Get Messages" button, I'll see in the info line at the bottom of the window "Connecting to..." and then "Connected to mail.comcast.net..." -- and then nothing happens. The message stays there for a minute or two, then disappears. No messages are downloaded, even when I know that there are some waiting. (When it's acting normally, it'll say how many messages were downloaded, or that there are no new messages.) At these times, it behaves the same way from my wife's Inbox, also. The internet is operating normally via Firefox at these times--and I can access my Comcast mailbox normally there. What's going on?

(Using Thunderbird 31.3.0 in Win 8.1) Often when I'm in my Inbox and click the "Get Messages" button, I'll see in the info line at the bottom of the window "Connecting to..." and then "Connected to mail.comcast.net..." -- and then nothing happens. The message stays there for a minute or two, then disappears. No messages are downloaded, even when I know that there are some waiting. (When it's acting normally, it'll say how many messages were downloaded, or that there are no new messages.) At these times, it behaves the same way from my wife's Inbox, also. The internet is operating normally via Firefox at these times--and I can access my Comcast mailbox normally there. What's going on?

모든 댓글 (1)

more options

Usual cause is anti virus email scanning not working correctly. Try disabling it.