본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Tried importing my profile from old computer - it didn't work. Now can't get Thunderbird to re-install because profile is missing

  • 1 답장
  • 1 이 문제를 만남
  • 3 보기
  • 최종 답변자: Toad-Hall

more options

Deleted the default profile on the new computer so that I could replace it with default profile from old computer. It did not open up old messages and folders on new computer as hoped. Deleted Thunderbird to start again. Now cannot upload Thunderbird. Message says profile is missing.

Deleted the default profile on the new computer so that I could replace it with default profile from old computer. It did not open up old messages and folders on new computer as hoped. Deleted Thunderbird to start again. Now cannot upload Thunderbird. Message says profile is missing.

선택된 해결법

re :Deleted the default profile on the new computer so that I could replace it with default profile from old computer.

If you actually deleted the profile folder name, usually called xxxxxxxx.default, where the x's are letters and numbers and replaced with old profile folder name, then you would also have needed to update the 'profile.ini' file to point to the new profile folder name.

Normally, you install Thunderbird and run the first time to create a new profile folder name, but do not create any mail account. then you access the new profile folder name. Close Thunderbird. then you copy paste the Contents of the old profile folder name into the new profile folder name overwriting the default contents. then restart Thunderbird.

re :Deleted Thunderbird to start again. Uninstalling the program and reinstalling will do nothing to resolve the situation if you did not delete the Appdata/thunderbird files as well.

At this point I would suggest you access the 'profiles.ini' file and update the info to point to the profile folder name. Thunderbird must be closed when doing this.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (1)

more options

선택된 해결법

re :Deleted the default profile on the new computer so that I could replace it with default profile from old computer.

If you actually deleted the profile folder name, usually called xxxxxxxx.default, where the x's are letters and numbers and replaced with old profile folder name, then you would also have needed to update the 'profile.ini' file to point to the new profile folder name.

Normally, you install Thunderbird and run the first time to create a new profile folder name, but do not create any mail account. then you access the new profile folder name. Close Thunderbird. then you copy paste the Contents of the old profile folder name into the new profile folder name overwriting the default contents. then restart Thunderbird.

re :Deleted Thunderbird to start again. Uninstalling the program and reinstalling will do nothing to resolve the situation if you did not delete the Appdata/thunderbird files as well.

At this point I would suggest you access the 'profiles.ini' file and update the info to point to the profile folder name. Thunderbird must be closed when doing this.