본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox 55.0.2 has been installing for over 18 hours on Andoid 7.1.1

  • 5 답장
  • 9 이 문제를 만남
  • 7 보기
  • 최종 답변자: ron_h2

more options

I do not have my tablet with Android 7.1.1 set to auto-update. Over 18 hours ago I said Update All in Play Store for 4 updates. 3 installed fine but Firefox after completing the download just said installing. Each time I have looked since, and now, it still says installing.

How do I abort the update ?

BTW, on my old tablet, running Android 6.0.1, Firefox 55.0.2 updated just fine in Play Store.

Ron

I do not have my tablet with Android 7.1.1 set to auto-update. Over 18 hours ago I said Update All in Play Store for 4 updates. 3 installed fine but Firefox after completing the download just said installing. Each time I have looked since, and now, it still says installing. How do I abort the update ? BTW, on my old tablet, running Android 6.0.1, Firefox 55.0.2 updated just fine in Play Store. Ron

모든 댓글 (5)

more options

I tried to uninstall through Settings-Apps, but although that 'worked', Play Store still says Firefox is installing.

Ron

more options

I powered down the tablet. After powering up, I installed the Firefox Beta, no problems.

So all is now well.

Ron

more options

Any reason you're installing the beta, and not the release version?

more options

Yes. See my original post. The release version 55.0.2 hung on my Android 7.1.1 tablet, so I wasn't prepared to try it again.

Ron

more options

Eventually, I uninstalled the beta and then installed version 57.0 with no problems.

Ron