본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Passwords are not successfully migrated to new firefox installation (windows -->linux)

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cloudcuckoo

more options

I installed Ubuntu 16.04 on my laptop and used Windows 10 before. After copying my old profile files from Windows into the new profile folder from Ubuntu, everything works fine except that I have no access to my passwords. What can I do?

I installed Ubuntu 16.04 on my laptop and used Windows 10 before. After copying my old profile files from Windows into the new profile folder from Ubuntu, everything works fine except that I have no access to my passwords. What can I do?

모든 댓글 (2)

more options

Current Firefox releases use logins.json and key4.db for the passwords. Previous versions used key3.db for the encryption key, so you can try again and make sure to remove an existing key4.db if you only have logins.json and key3.db. Otherwise make sure to copy logins.json and key4.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thanks for the answer! I tried that already and it didn't work. I also checked on a windows computer whether the profile files are working there and I am able to access my passwords on Windows.