본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

USNews site appears then goes blank

  • 2 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

more options

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and then goes blank after about 1/2 second.

I've tried disabling every add-on and restarting - nothing changes.

Tools>Web Developer>Page Source shows 2800+ lines of content - what should be showing.

Recording the status in slow motion, I see "www.usnews.com" on a blank page, then content appears with "Waiting for www.usnews.com" then "Read tags.tiqcdn.com" then content disappears just as it switches to "Waiting for cse.google.com". No status messages after that.

The blue dot on the left of the tab moves back and forth and then stops right when the screen blanks.

Everything's fine in Chrome, Edge, and IE.

The USNews home page and all news article I click to load without issues.

I've disabled anti-virus and Malwarebytes, to no effect.

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and then goes blank after about 1/2 second. I've tried disabling every add-on and restarting - nothing changes. Tools>Web Developer>Page Source shows 2800+ lines of content - what should be showing. Recording the status in slow motion, I see "www.usnews.com" on a blank page, then content appears with "Waiting for www.usnews.com" then "Read tags.tiqcdn.com" then content disappears just as it switches to "Waiting for cse.google.com". No status messages after that. The blue dot on the left of the tab moves back and forth and then stops right when the screen blanks. Everything's fine in Chrome, Edge, and IE. The USNews home page and all news article I click to load without issues. I've disabled anti-virus and Malwarebytes, to no effect.

모든 댓글 (2)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.