본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can no longer load certain games on face book after updating to 4.0.1

  • 5 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: john66

more options

after updating to 4.0.1 I can no longer load the game farmville or frontierville on facebook. i first tried to send a feed back and it indicated that I had the wrong version. I went through reseting the useragent as per your instructions but not all of your useragents you indicated were listed. I then tried again to send a feedback this time it went through but after entering my comments it would not send them. So do I uninstall firefox and start over? If I do what happens to my bookmarks?

after updating to 4.0.1 I can no longer load the game farmville or frontierville on facebook. i first tried to send a feed back and it indicated that I had the wrong version. I went through reseting the useragent as per your instructions but not all of your useragents you indicated were listed. I then tried again to send a feedback this time it went through but after entering my comments it would not send them. So do I uninstall firefox and start over? If I do what happens to my bookmarks?

모든 댓글 (5)

more options

Click the Firefox button, go to Add-ons, then Extensions and disable AVG Safe Search.

Do the same with the "AVG Security Toolbar" in the same menu.

Close and then restart Firefox and then try and play again.

more options

It went a little farther this time after disabling AVG. The problem still exists it will not continue loading the app. It just goes dead there is no traffic on the sat modem, also it does not show any friends when I try to send gifts. All of this worked with the previous version of FireFox. I tried it with Google Chrome and everything worked just fine.

Thanks for the input - any other ideas?

more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

more options

Your above posted system details show multiple Java Console extensions.
You can uninstall and remove Java Console extensions, you do not need them to run Java applets.

See:

more options

Well I disabled all pf the java console extensions and I still have the same problem. Farmville and frontierville load to a point and just stop.

Thanks for the input

Any other ideas?