본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

I upgraded to version 9 from version 8. The following items do not work properly - menu, home page, navigation bar, wheel click. I backed up to version 8, and none of this stuff works right. How do I fix this?

  • 2 답장
  • 3 이 문제를 만남
  • 9 보기
  • 최종 답변자: cor-el

Larry75
Larry75
more options

When I open Firefox, the bookmark menu is a little tab in the upper left corner. If I go to view and un-click bookmark menu and then view, click it, the standard menu bar shows up. The Back and Forward buttons don't work. The navigation window does not show the URL of the current page. When opening, the home page does not come up. The wheel click works on the bookmark bar, but not within a page. The menu (file, edit, etc) does not work after the first page. Version 8 worked well. When I upgraded to version 9, all this trouble started. I backed up to version 8, but the problem persists.

When I open Firefox, the bookmark menu is a little tab in the upper left corner. If I go to view and un-click bookmark menu and then view, click it, the standard menu bar shows up. The Back and Forward buttons don't work. The navigation window does not show the URL of the current page. When opening, the home page does not come up. The wheel click works on the bookmark bar, but not within a page. The menu (file, edit, etc) does not work after the first page. Version 8 worked well. When I upgraded to version 9, all this trouble started. I backed up to version 8, but the problem persists.

모든 댓글 (2)

Matt_G
Matt_G
more options

Hi Larry75,

There are a lot of benefits to running the latest version of Firefox. I would suggest you install a fresh copy of 9.0.1 from the Firefox download page. If you have the Firefox menu in the upper left corner, hit Alt to temporarily show the menu bar. Go to View > Toolbars and enable Navigation toolbar, Menu Bar, and Bookmarks bar. That will give you a more familiar look and feel for Firefox.

You might also want to look at the Knowledge Base article Navigation buttons like back, home, bookmarks and reload are missing. There is a lot of good information in there as well.

Hopefully this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: