본 사이트는 여러분의 사용자 경험을 개선하기 위해 유지 보수를 진행하는 동안 기능이 제한됩니다. 도움말로 문제가 해결되지 않고 질문을 하고 싶다면 Twitter의 @FirefoxSupport 및 Reddit의 /r/firefox 채널을 활용하세요.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Google Play Store shows firefox not compatible with this device even when firefox says tested for that device.

more options

I am using Samsung Galaxy Ace (Samsung GT-S5830i) Android phone and I want to install Firefox for Android on that device.

Your website says that firefox has been tested to work with this device: https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device

Still, Google Play Store shows the following messaage: This app is incompatible with your Vodafone IN Samsung GT-S5830i.

What should I do?

I am using Samsung Galaxy Ace (Samsung GT-S5830i) Android phone and I want to install Firefox for Android on that device. Your website says that firefox has been tested to work with this device: https://support.mozilla.org/en-US/kb/will-firefox-work-my-mobile-device Still, Google Play Store shows the following messaage: This app is incompatible with your Vodafone IN Samsung GT-S5830i. What should I do?

모든 댓글 (4)

more options

Samsung Galaxy Ace GT-S5830/GT-S5358 is what is shown on the article. You are saying yours is "S5830i". There is an "i" at the end of the model which may be the restriction. I will contact one of our mobile associates to look into this if the answer provided does not meet your needs. Thank you.

more options

As far as I know, Samsung Galaxy Ace model number was S5830i only. Might be the mozilla guys have not printed the correct model number and omitted the "I" at the end.

Check out the Product Website

I might also be wrong as Mozilla guys are trusted enough to not to make this kind of mistake. If they also can look into the issue, it would be grateful.

Thanks.

글쓴이 Vishal 수정일시

more options

Oh there were several models as far as "Samsung Galaxy Ace" goes.

The S5830i model has a ARMv6 cpu (Broadcom BCM21553 at 832 MHz) instead of the preferred ARMv7 and only 278MB Ram when 512MB+ is recommended.

It is a older list when ARMv6 was not supported but the S5830i was in not supported list at https://wiki.mozilla.org/Mobile/Platforms/Android

more options