태그된 질문 보이기: 모든 질문 보이기
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How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (자세히 살펴보기)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

2개월 전에 etootill99님이 질문

2개월 전에 James님이 마지막 답변

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (자세히 살펴보기)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

3개월 전에 CERO님이 질문

3개월 전에 Infinity__님이 마지막 답변

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (자세히 살펴보기)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

4개월 전에 Shalini U님이 질문

4개월 전에 Infinity__님이 마지막 답변

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Iphone Sync

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing … (자세히 살펴보기)

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

6개월 전에 Simon Ford님이 질문

6개월 전에 Kiki님이 마지막 답변

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Send Tab no longer working IOS to other devices

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open,… (자세히 살펴보기)

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

8개월 전에 alexcrushspam님이 질문

7개월 전에 Furyfox Loliusr님이 마지막 답변

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iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (자세히 살펴보기)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

7개월 전에 Greg님이 질문

7개월 전에 Tomatoshadow2님이 마지막 답변

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Help me accept Firefox into my life (iOS)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Met… (자세히 살펴보기)

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

8개월 전에 pictoruta95님이 질문

8개월 전에 Paul님이 마지막 답변

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Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (자세히 살펴보기)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

8개월 전에 fritch_2000님이 질문

8개월 전에 Paul님이 마지막 답변

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Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (자세히 살펴보기)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

9개월 전에 aabthomson님이 질문

9개월 전에 aabthomson님이 마지막 답변

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incorrect password attempting to connect to my Sync account on iOS. Gmail login works fine.

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS. Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with A… (자세히 살펴보기)

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS.

Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with Authenticator code

iPhone 15: iOS 17.1, Firefox: latest version

I log in successfully to Gmail with username and password. Using the same username and password to connect with Firefox Sync, I get "Incorrect password".

-- Sheldon Smith MN

9개월 전에 d29bear446님이 질문

9개월 전에 d29bear446님이 마지막 답변

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why does Google hacking me

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. Bu… (자세히 살펴보기)

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. But I'm always in Farmington Arkansas that it will never show. Google has given apps to help me not sync any of my data just only there's. Made it so I could not get rid of those apps. Having three email addresses two of them there's hidden. So you could actually just say I am pissing in the wind.

11개월 전에 69U4me69246769님이 질문

11개월 전에 Paul님이 마지막 답변

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Business email locked out of. Critical. Nothing has worked to fix it. Would like to chat with someone.

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?… (자세히 살펴보기)

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?

11개월 전에 Jane Magarigal님이 질문

11개월 전에 Paul님이 마지막 답변

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Problems getting sync to work in ios

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I h… (자세히 살펴보기)

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

11개월 전에 John Platt님이 질문

11개월 전에 Natale님이 마지막 답변