This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox won't play html5 videos

  • 4 biyano
  • 2 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya cor-el

mw88
mw88
more options

I'm on a Mac and firefox won't play any html5 videos. Not vines, instagrams, vimeos etc. When I upgraded to I think 34 a few weeks ago it stopped working, and when I upgraded to 35.0.1 today all I get is a green screen when I click on them.

I've read that there's an issue with macs and firefox supporting html5, but there's been no solutions. Is my best action just getting rid of firefox completely and going to chrome?

Thanks

I'm on a Mac and firefox won't play any html5 videos. Not vines, instagrams, vimeos etc. When I upgraded to I think 34 a few weeks ago it stopped working, and when I upgraded to 35.0.1 today all I get is a green screen when I click on them. I've read that there's an issue with macs and firefox supporting html5, but there's been no solutions. Is my best action just getting rid of firefox completely and going to chrome? Thanks

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable MP4 in the HTML5 media player by setting these prefs to false on the about:config page.

  • media.apple.mp3.enabled = false
  • media.apple.mp4.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

mw88
mw88 Nkolo motuna
more options

Unfortunately that didn't fix it. I still get a green screen whenever I click on vimeo, vine, or instagram videos

mw88
mw88 Nkolo motuna
more options

Still no luck with playing Vines. Even downgraded to a previous version of Firefox

Will unfortunately have to switch to Chrome

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check for errors in the Web Console or Browser Console (Firefox/Tools > Web Developer)?