This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Mozilla does not show the green padlock and https on my website www.banfieldsholidayflats. when opened in my firefox browser.com The website has a current SSL

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

Banfield
Banfield
more options

I have a website on HostPapa (the website is www.banfieldsholidayflats.com) and recently I have had added SSL single domain security. I was led to believe that when this has been done a green padlock and the words 'https' will automatically show up to the right of the website name, showing that it was a safe website.

On checking it with my own computer, which uses Mozilla Firefox 45.0.2 version, the padlock and https do not show. I have been in contact with HostPapa who say that everything is correct and in place. In fact, they have sent me a page grab showing my website with the padlock and https in place, and where they have used Mozilla as their browser.

Have you any suggestions please.

Kind regards,

Roger Banfield

I have a website on HostPapa (the website is www.banfieldsholidayflats.com) and recently I have had added SSL single domain security. I was led to believe that when this has been done a green padlock and the words 'https' will automatically show up to the right of the website name, showing that it was a safe website. On checking it with my own computer, which uses Mozilla Firefox 45.0.2 version, the padlock and https do not show. I have been in contact with HostPapa who say that everything is correct and in place. In fact, they have sent me a page grab showing my website with the padlock and https in place, and where they have used Mozilla as their browser. Have you any suggestions please. Kind regards, Roger Banfield

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I get the green padlock if I use the HTTPS protocol, but there is usually no need to access a normal website. Only page that deal with financial transaction or login pages (password) are recommended to access via a secure connection.

Did you add the HTTPS protocol?