This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why doesn't Facebook save Firefox as a trusted divice?

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya varuna

more options

Even though the browser Firefox is saved when logging in, Facebook asks to enter the code sent to the phone when logging in again after logging out. I have not set Firefox to not allow cookies or after closing Firefox to clear browsing data. And one thing I noticed is even though Firefox is saved, it does not get saved into the list of trusted devices.On Facebook. This doesn't happen only with Firefox, this happens with other browsers also, Edge, Chrome, Vivaldi also.

What can be the issue?

Even though the browser Firefox is saved when logging in, Facebook asks to enter the code sent to the phone when logging in again after logging out. I have not set Firefox to not allow cookies or after closing Firefox to clear browsing data. And one thing I noticed is even though Firefox is saved, it does not get saved into the list of trusted devices.On Facebook. This doesn't happen only with Firefox, this happens with other browsers also, Edge, Chrome, Vivaldi also. What can be the issue?

Solution eye eponami

Thanks for your help.I reported the problem to Facebook by help --> Report a Problem and I think, I am not sure, they have corrected the issue.Somehow now the browsers are getting saved

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (4)

more options

That sounds like Facebook is using a second level password protection. Contact Facebook support about this.

more options

How to contact Facebook support.I am not able to find a way, no contact information can be found. Can you please help

more options

Ezalaki modifié na cor-el

more options

Solution eye oponami

Thanks for your help.I reported the problem to Facebook by help --> Report a Problem and I think, I am not sure, they have corrected the issue.Somehow now the browsers are getting saved

Ezalaki modifié na varuna