selecting PRINT from drop down menu won't bring up print preview screen
I selected PRINT from the drop down menu and needed to scale the font size to make the document fit on one page. I first selected 80% but that was too small (90% was too big); I attempted to use the CUSTOM setting at 85 but the '80' that was in the box was not deleted and the custom setting ended up being 8580 when I hit ok -- which was clearly not ok and it froze in a waiting screen. I had to back out of Firefox completely and rebooted my computer. However, now when I attempt to select PRINT from the drop down menu, NOTHING appears. HELP! What do I need to do to go back to the drop down box PRINT selection working correctly??
Solution eye eponami
The problem ended up resolving itself! When I came into work this morning, everything was fine, but thank you for responding and trying to help :)
Tanga eyano oyo ndenge esengeli 👍 0All Replies (4)
Try to reset this pref on the about:config page or set its value to 1.00 (100%).
- print.print_scaling = 1.00
You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.
See also:
my about:config does not have a 'print.print_scaling' line item so this did not fix my issue.
kathy827 said
my about:config does not have a 'print.print_scaling' line item so this did not fix my issue.
There can be a separate one for each printer --
print.printer_name.print_scaling
If you put scaling in the search box at the top of about:config, you should be able to find it. Unless Firefox never saved it, but since you have customized it at least once, you should see it.
Solution eye oponami
The problem ended up resolving itself! When I came into work this morning, everything was fine, but thank you for responding and trying to help :)