This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

firefox crashes when I play a game from Zynga on the Facebook.com

  • 1 eyano
  • 7 eza na bankokoso oyo
  • 6 views
  • Eyano yasuka ya Chris Ilias

AnonymousUser
AnonymousUser
more options

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ??

Operating system

windows XP

my firefox send a message like this : "Firefox.exe has encountered a problem and needs to close.We sorry for the inconvenience"....... why ?? and how to fix this problem ?? == Operating system == windows XP

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

I assume that the game is using the Flash plugin, so you should make sure that your Flash plugin is up to date. http://www.mozilla.com/en-US/plugincheck/

In the next version of Firefox, plugins will be loaded separately from Firefox, so if the plugin crashes, it won't bring Firefox down with it. :-)

For more specific help, go to about:crashes in Firefox, and tell us your latest Crash IDs.