This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why isn't my menu and toolbar working in Mozilla Firefor 7?

  • 7 biyano
  • 20 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya cor-el

more options

My drop down menu that has File, Edit, View, History, Bookmarks, Yahoo, Tools, and Help isn't working, i can't even print from this browser. The toolbar that comes with the installation of mozilla firefox isn't working either.

My drop down menu that has File, Edit, View, History, Bookmarks, Yahoo, Tools, and Help isn't working, i can't even print from this browser. The toolbar that comes with the installation of mozilla firefox isn't working either.

Solution eye eponami

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
Tanga eyano oyo ndenge esengeli 👍 1

All Replies (7)

more options

Solution eye oponami

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
more options

YES!! Thank you, it is working now. However, my bookmarks still aren't, the bookmarks only work if i right click on the mouse button and choose the "open in a new window" option, would you know how to solve that problem? Thank you so very much for your help.

more options
more options

You are AMAZING!!! Thank you so much, all of your suggestions worked!! I now have everything back working as it should. Well, except for one thing, i used to be able to open up pandora in firefox but now its saying something about installing newer version of flash player, which i did, but pandora still isn't working. However, pandora will work in IE.

more options

You're welcome

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


There may be other plugins interfering.
You can try a test and only leave the flash plugin enabled to see if that works.

more options

Ah, i got it, flash player plug-in wasn't enabled. Thank you, thank you, thank you!! I was so frustrated because everything wasn't working properly, its back in action now!! Thanks!!!!!

more options

You're welcome