Quick filtering works properly only in Troubleshooting mode

Hi, I don't remember exactly from which release it started, but for a couple of months, quick filtering has not been working properly. For example, when typing the sender… (ebele ya kotanga)

Hi, I don't remember exactly from which release it started, but for a couple of months, quick filtering has not been working properly. For example, when typing the sender's name, the results show emails from other senders, and the sought name can be found in the 'Copy' field or in the message text. However, quick filtering works as before, fully correctly in Troubleshooting mode 😳 Attached screenshots with quick filtering results shown when opening TB in 'Normal' and in Troubleshooting mode.

Asked by holenderr mikolo 5 mileki

Last reply by holenderr mikolo 4 mileki

News Reader on smartphone thunderbird

On my dektop windows 11 I have installed thunderbird , and on this a newsreader who works. On my smartphone samsung s23 android i have installed thunderbird. I exported … (ebele ya kotanga)

On my dektop windows 11 I have installed thunderbird , and on this a newsreader who works. On my smartphone samsung s23 android i have installed thunderbird. I exported the account, but the path to my newgroup is missing. How can i istall the newsreader on my smartphone. Thank you for help Friedrich

Asked by Friedrich Roll mikolo 4 mileki

Impossible to send emails in Thunderbird

Hello, I cannot send emails in Thunderbird. The email is configured properly, and the SMTP server as well. I tried without VPN and antivirus and it still does not work. I… (ebele ya kotanga)

Hello, I cannot send emails in Thunderbird. The email is configured properly, and the SMTP server as well. I tried without VPN and antivirus and it still does not work. I am on Windows 10. Here is the message I get. Could you please help?

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.etud.univ-paris8.fr failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

Asked by thomas.reydellet mikolo 4 mileki

Can't download comcast email after TB update

Since the TB update on 12/13, I have not been able to download any of my comcast email. I keep getting asked for the password repeatedly, even after I have entered the cu… (ebele ya kotanga)

Since the TB update on 12/13, I have not been able to download any of my comcast email. I keep getting asked for the password repeatedly, even after I have entered the current password. I changed my comcast password, hoping this would solve the problem, but it has not. I have also checked the server settings and everything seems fine. I AM able to SEND email from TB, but not receive. Help!

Asked by 6ymxscvnc6 mikolo 4 mileki

Cannot delete a message with no content

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected m… (ebele ya kotanga)

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected message). When I double click the message I get a blank screen.

There is therefore no way I can delete this message. Nor can I do anything else with it (reply, move, copy etc). I have tried closing and re-starting Thunderbird but the problem persists.

All other messages I can open and delete as normal

Help please! I am using Thunderbird version 128.5.2esr on a PC running Windows 10

Asked by kitbird mikolo 4 mileki

Unable to send or receive emails

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told th… (ebele ya kotanga)

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told that I am not communicating with my mail server on the BT site. However, when I access the BT site directly, I can send and receive email OK. The problem is on my home computer and the Thunderball applications.

Asked by Dennis King mikolo 4 mileki

No longer able to access Talktalk mail in Thunerbird

My two Talktalk mailboxes stopped working in Thunderbird and I have not received any mail since 25 November. Have the settings changed? If so, what should they be. Both… (ebele ya kotanga)

My two Talktalk mailboxes stopped working in Thunderbird and I have not received any mail since 25 November. Have the settings changed? If so, what should they be. Both accounts are set to IMAP

Asked by chrismburrows mikolo 4 mileki

pop3s.bluewin.ch server

Hello since some days the connection to the pop3s.bluewin.ch (Port 995) ist AUTOMATICALLY reset. (message on the screen) I can't receive ANY message on this account. IN … (ebele ya kotanga)

Hello since some days the connection to the pop3s.bluewin.ch (Port 995) ist AUTOMATICALLY reset. (message on the screen) I can't receive ANY message on this account. IN outlook I get mails on this account. On the provider Website (BLUEWIN) I get mails.

MY set up is pop3s,bluewin.ch Port 995

This is a long lasting account, since I started mailing, so its quite big.

Asked by hjb_1 mikolo 4 mileki

FORMATTING TOOLBAR IS GONE ON NEW INSTALLATION

1. Reinstalled new Firebird after crash. 2. No formatting buttons appear when composing (bold, italic, colors, etc.) 2. Composing is set for HTML only 3. Click on View T… (ebele ya kotanga)

1. Reinstalled new Firebird after crash. 2. No formatting buttons appear when composing (bold, italic, colors, etc.) 2. Composing is set for HTML only 3. Click on View Toolbars, but Formatting toolbar is not on list. Just "Menu Bar," "Composition Toolbar," "Status bar," and "Customize". The missing buttons are NOT in Customize.

That's how TB installed after downloading.

I am not a newbie, and have been using Eudora then TB since the late 20th century.

Asked by LarryWrites mikolo 4 mileki

Trash folder

When I right click on Trash and select "Empty trash" emails are removed but empty subfolders remain. If I try to delete them individually, they simply show up again as t… (ebele ya kotanga)

When I right click on Trash and select "Empty trash" emails are removed but empty subfolders remain. If I try to delete them individually, they simply show up again as they are added to the trash folder.

Apparently there is no way to remove these empty subfolders from trash.

Help!

Asked by bhamilton1 mikolo 4 mileki

Not syncing deleted from server

TBird for Android, v 8.1 OS 15, IMAP account set to fetch every 30 minutes. I got a normal notification on my phone about a new email. I check mail via Thunderbird on my … (ebele ya kotanga)

TBird for Android, v 8.1 OS 15, IMAP account set to fetch every 30 minutes. I got a normal notification on my phone about a new email. I check mail via Thunderbird on my Windows laptop, and delete the email when done. An hour later, the notification on the phone is still there and when I open the app, the email is still there, then it disappears after a few seconds as TBird checks for mail when the app is opened. The email and notification should have been removed from the phone within 30 minutes per my settings. Screen shot of the relevant settings page included.

Asked by gordol mikolo 4 mileki

snap Thunderbird problems

I am using Thunderbird on my Ubuntu desktop to access rich02@board18.org on my DreamHost shared server. this has worked fine for years. But then I upgraded Ubuntu to rele… (ebele ya kotanga)

I am using Thunderbird on my Ubuntu desktop to access rich02@board18.org on my DreamHost shared server. this has worked fine for years. But then I upgraded Ubuntu to release 24.04.1. This release of Ubuntu switched to a Snap package for Thunderbird. Since then I have been experiencing a lot of errors [IE: Mail text not showing on screen, unable to save messages to sent file, messages sent by others not arriving on my laptop, etc.]. I also use Thunderbird to access a gmail account which has none of these errors. If I access rich02@board18.org from other [non Thunderbird] mail clients I see none of these errors. This problem is only in Thunderbird.

I have searched Thunderbird help and support sites and found no mention of this issue anywhere. Do you have any suggestions about this?

Also the snap/thunderbird directories shown below are all empty.

richpri46@system76-pc:~$ ls ~/snap/thunderbird 585 593 common current richpri46@system76-pc:~$ ls ~/snap/thunderbird/common richpri46@system76-pc:~$ ls ~/snap/thunderbird/593 richpri46@system76-pc:~$ ls ~/snap/thunderbird/585 richpri46@system76-pc:~$

Am I looking in the wrong place for the thunderbird profile files.

Asked by richpri46 mikolo 4 mileki

separate auth and enc keys in Thunderbird PGP

Can Thunderbird (128.5.1) use separate authentication and encryption keys (generated w/ gnupg)? I updated my thunderbird config to allow external gnupg key, but when I t… (ebele ya kotanga)

Can Thunderbird (128.5.1) use separate authentication and encryption keys (generated w/ gnupg)?

I updated my thunderbird config to allow external gnupg key, but when I try to add the key files, it rejects them. I did find on FAQ there is requirement that authentication and encryption have to be the same key. This seems a bit restrictive given that a user should have one set of keys. I have keys I generated via gnupg w/ use of a card.

Asked by Matt Wette mikolo 4 mileki

No message found

Run a search in the top bar for a specific email. Find that specific email in the list generated. Select the email to read the whole message. New tab displays "No message… (ebele ya kotanga)

Run a search in the top bar for a specific email. Find that specific email in the list generated. Select the email to read the whole message. New tab displays "No message found" error, despite the search showing some data from the email in the results list.

Strange timing to be told something isn't found, after it was found by a search function.

Asked by ibbydabbydoo mikolo 4 mileki

No emails downloading

Thunderbird stopped working several months ago - I'd been away for three days and when I was back and tried to download emails, nothing happened. I uninstalled the app, … (ebele ya kotanga)

Thunderbird stopped working several months ago - I'd been away for three days and when I was back and tried to download emails, nothing happened. I uninstalled the app, then today downloaded and reinstalled it. When I clicked on Finish, the program opened to show the old installation complete with old emails. Why? If I uninstalled it weeks ago, why did a new install show that old one? That's weird.. This supposed "new" install still will not download new emails. I have checked the settings and they all seem to be correct. Could someone please explain why this is happening. It's so frustrating after Thunderbird had worked so well for so long. Thanks Jenny

Asked by Jenny Dowde mikolo 4 mileki

Issue with Keyboard Input in Firefox After Opening Links from Thunderbird

As of recently, I’m experiencing a recurring issue when running Thunderbird on Ubuntu, alongside Firefox. The problem arises specifically when clicking on a link in an em… (ebele ya kotanga)

As of recently, I’m experiencing a recurring issue when running Thunderbird on Ubuntu, alongside Firefox. The problem arises specifically when clicking on a link in an email, particularly links from the Freshdesk Ticket System.

After Thunderbird opens the link in Firefox, it appears to disrupt keyboard input in Firefox. For example, when attempting to add a newline in a Freshdesk ticket (by pressing Enter), new tabs are opened in Firefox instead.

This issue immediately resolves either after closing Thunderbird.

Could you provide any insights or suggestions on how to resolve this? It’s a consistent inconvenience in my workflow.

Thank you for your assistance.

Asked by rainer.rohde mikolo 4 mileki