This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox stutters , lags, freezes , will not scroll smoothly will not play games in Faceook..

  • 3 replies
  • 14 have this problem
  • 5 views
  • Paskiausią atsakymą parašė FredMcD

more options

I have FF 29.0.01...for a long time I have not been able to use face book properly ...the page will not scroll without stuttering and lagging ..the page takes a eternity to load ..if i play any game within the facebook page the game lags severely and is unplayable ( Bubble Spinner) ..I have updated all the add ons and extensions , checked my FireWall , even uninstalled that and re-installed a new one I have reset FireFox but nothing works ....I can play the game from the Games Website ....HOWEVER....If I abandon Firefox and set IE as my default Browser Everything works with now faults, that rules out a computer problem ...any ideas ????

I have FF 29.0.01...for a long time I have not been able to use face book properly ...the page will not scroll without stuttering and lagging ..the page takes a eternity to load ..if i play any game within the facebook page the game lags severely and is unplayable ( Bubble Spinner) ..I have updated all the add ons and extensions , checked my FireWall , even uninstalled that and re-installed a new one I have reset FireFox but nothing works ....I can play the game from the Games Website ....HOWEVER....If I abandon Firefox and set IE as my default Browser Everything works with now faults, that rules out a computer problem ...any ideas ????

All Replies (3)

more options
more options

To complicated for me..I dont want to risk losing my bookmarks etc ....however I have cured the problem by associating my Facebook account to open with IE ...that solves the problem with Facebook. I dont want to use IE a default as i just hate it . so far Facebook seems to be the only page with problems...I will have to put up with it, for now ....

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.