This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Desktop format on mobile.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė guigs

SupremeScenery
SupremeScenery
more options

I'm having an issue with the desktop view option using my Samsung galaxy 5.1.1. The desktop view works well holding my phone in a portrait position but when holding it in landscape position the page zooms in far too close, even closer than the mobile version of pages and it crashes a lot because of this as well. This is pretty annoying to me because I can't use the desktop version to its use. 

Before the last update this problem didn't exist. Please let me know if this problem can be resolved. Thanks in advance
I'm having an issue with the desktop view option using my Samsung galaxy 5.1.1. The desktop view works well holding my phone in a portrait position but when holding it in landscape position the page zooms in far too close, even closer than the mobile version of pages and it crashes a lot because of this as well. This is pretty annoying to me because I can't use the desktop version to its use. Before the last update this problem didn't exist. Please let me know if this problem can be resolved. Thanks in advance

All Replies (3)

guigs
guigs
more options

Is it that is zooms after trying to focus on form entry or in general?

I think that there is an about:config entry that controls the zoom. Its called accesibiltiy.mouse_focuses_formcontrol, but its false on mine. There is canvas focus ring, is there a canvas on the site this happens for?

The best way may be to provide a link to the site this happens to, two if you have them. That way we can see if its one site or many.

SupremeScenery
SupremeScenery Klausimą uždavęs asmuo
more options

Hey sorry for the delay. It's on all the websites I go to. The problem only occurs when holding my phone side ways. On earlier versions of FF this wasn't an issue. Switching to the desktop version on my phone, its any site I go to that the zoom is too close and won't zoom out to view the entire page. It works when holding my phone vertically but as soon as I turn the phone sideways the page adjusts into a zoomed in version that won't zoom out. It's not individual sites it's every site I go to that this happens. Is there a function or setting option to fix this? Thanks for the response

guigs
guigs
more options

Hi SupremeScenery. That is really weird, do you mind sharing the device name so I can run this by our product specialist. Thank you