This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox fails to run

  • 1 reply
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė Kevin

more options

Installation of firefox on my ASUS Transformer tf101 running Marshmallow (katKiss ROM) works fine. When I go to run it I get the error:

Sorry! This Firefox will not work on this device (armeabi-v7a, 23) Please download the correct version.

Is there a version that will work?

Kelvin

Installation of firefox on my ASUS Transformer tf101 running Marshmallow (katKiss ROM) works fine. When I go to run it I get the error: Sorry! This Firefox will not work on this device (armeabi-v7a, 23) Please download the correct version. Is there a version that will work? Kelvin

All Replies (1)

more options

The tf101 does not support NEON instruction set for ARM. You will need to use Firefox 52 or earlier. You will need to stop the Play store from updating Firefox. https://archive.mozilla.org/pub/mobile/releases/52.0.2/android-api-15/multi/