This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can I suddenly not open attachments on emails?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė fiona2

more options

Hi, Two days ago, my thunderbird stopped allowing me to open, view or save attachments. When I right click, all options are greyed out.

Help Fiona

Hi, Two days ago, my thunderbird stopped allowing me to open, view or save attachments. When I right click, all options are greyed out. Help Fiona
Pridėtos ekrano nuotraukos

Chosen solution

This can probably be fixed by switching a preference in (Mac) Preferences/Advanced/General/Config. editor:

https://support.mozilla.org/en-US/questions/1268731

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

This can probably be fixed by switching a preference in (Mac) Preferences/Advanced/General/Config. editor:

https://support.mozilla.org/en-US/questions/1268731

more options

Thank you...this worked