This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Apparently incomplete upgrade installation

  • 1 reply
  • 0 have this problem
  • Paskiausią atsakymą parašė GerardoPcp04

more options

I install or upgrade to version 102.3.2 now the email screen looks like the photo attached. Also some of the tabs at the menu bar are grey (ie. help don´t display). If I clic About what´s display says "clic to restart and update Thunderbird" Evidently I did it several times with the same results. Thunderbird is working because I can compose emails, I got a sound when a new email arrives but I can´t read it because it don´t display (see photo attached). I´m running a MacBook Pro with macOS Monterey version 12.4

I install or upgrade to version 102.3.2 now the email screen looks like the photo attached. Also some of the tabs at the menu bar are grey (ie. help don´t display). If I clic About what´s display says "clic to restart and update Thunderbird" Evidently I did it several times with the same results. Thunderbird is working because I can compose emails, I got a sound when a new email arrives but I can´t read it because it don´t display (see photo attached). I´m running a MacBook Pro with macOS Monterey version 12.4
Pridėtos ekrano nuotraukos

All Replies (1)

more options

Hola, Lo haz logrado resolver? Una soluciona podría ser realizar un respaldo del perfil del Thunderbird y luego reinstalarlo bajando el programa desde la pagina de Thunderbird. Gracias