This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to change what folders are displayed?

  • 3 replies
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Matt

more options

Hi, I have a Windstream email account connected to Thunderbird. In all my account has 9 folders under my Inbox. However, in Thunderbird, only 5 show up. It's ok if TB can only handle 5 subfolders under an inbox. However, some of the ones that TB displays, I don't want or need in TB; but some folders that don't show up, I do need to access on TB. One folder that does not show up is one I recently created on the Windstream email website. I have looked all over TB to try to find how to toggle which folders and subfolders appear for an email account. Can anybody help?

Hi, I have a Windstream email account connected to Thunderbird. In all my account has 9 folders under my Inbox. However, in Thunderbird, only 5 show up. It's ok if TB can only handle 5 subfolders under an inbox. However, some of the ones that TB displays, I don't want or need in TB; but some folders that don't show up, I do need to access on TB. One folder that does not show up is one I recently created on the Windstream email website. I have looked all over TB to try to find how to toggle which folders and subfolders appear for an email account. Can anybody help?

Chosen solution

Right click the account in the folder pane. Select subscribe from the menu. Check all the folders you want to see. Or all of them.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

more options

Chosen Solution

Right click the account in the folder pane. Select subscribe from the menu. Check all the folders you want to see. Or all of them.

more options

Thank you! I'm not used to "subscribe" as a term for toggling settings like that.

more options

It is becoming a more common term in general, especially where synchronization between locations, devices and applications are involved.