This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

individual user name/password storage is missing

  • Atsakymų nėra
  • 0 have this problem
larry kizer
larry kizer
more options

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink". Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.