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"Player stops working" message

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HI-lately have been receiving this message. Been using this site for a few years and this is new. They (in UK) say there are no other issues from other users and the site works fine with Safari. Emptied cache, quit and restarted Firefox. Any ideas? Have no other issues with Fire fox. Thank you in advance.

HI-lately have been receiving this message. Been using this site for a few years and this is new. They (in UK) say there are no other issues from other users and the site works fine with Safari. Emptied cache, quit and restarted Firefox. Any ideas? Have no other issues with Fire fox. Thank you in advance.
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