This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

When I open the Firefox>File Download box I can control my downward scrolling, then suddenly it will blast thru my files...How do I stop this from happening?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

Rich58
Rich58
more options

When I open the File Downlad box in Firefox (v28) and am asked to select a file to download...as I click to scroll down the File Download box things work well...then suddenly things scroll down (fast) to the bottom of the File Download by itself.

How do I stop this from happening?

Thanks

When I open the File Downlad box in Firefox (v28) and am asked to select a file to download...as I click to scroll down the File Download box things work well...then suddenly things scroll down (fast) to the bottom of the File Download by itself. How do I stop this from happening? Thanks

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.