Thunderbird Community Forum

I have two email accounts: my personal Gmail and my work's Google Workspace account.

Until last week, I was using Unified Folders to view both inboxes on the same screen. However, one day, Thunderbird started showing an empty panel instead of my emails. The emails only reappeared after I used Troubleshoot Mode to reset the configuration, but that action disabled Unified Folders.

Since then, I’ve been unable to reactivate Unified Folders. When I select the option, it doesn't "stick."

I've reviewed the posts Unified folders was working fine, now it's not working. and Problem displaying unified folders and the page as well as the page Unified Folders not working, but none of the suggested solutions worked for me.

I am using Thunderbird 128.5.0esr (64-bit) on Windows 11, but also tried versions 133 and 115, and they all behaved the same way, even when creating brand-new accounts.

We have had our sympatico.ca account for decades, but have recently created a gmail address as we will probably leave Bell, for a number of reasons, and I understand that we will then lose all remaining sympatico emails. We recently switched from Outlook to Thunderbird, but my guess is that we will no longer need Thunderbird, and gmail will be easily transportable, though it has some rather distasteful features, limited storage being one. My question is, is there a way to migrate the emails away from Bell and retain them. This doesn't seem to be a strictly Thunderbird question, though I'm sure it has arisen numerous times in the past. Thanks.

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

I have been using Thunderbird for ~ 5 years & had to buy a new pc. Now the updated new Thunderbird is repeatedly have issues with each email account showing the automatic Login for new mail is failing to work. The error message says 'LOGIN TO (EMAIL ADDRESS) ACCT FAILED: LOGIN TO SERVER POP.CENTURYLINK.NET WITH USERNAME (EMAILADDRESS) FAILED'.

Oddly enough sometimes this does NOT happen when I restart the program & everything seems to work fine without me changing a thing. Is this an issue occurring system wide now or am I missing something?

Hello -

When I opened T-bird today, the entire account appeared to be missing, along with all of the associated messages.

I had not used T-bird for about a week, and so it had updated automatically to v.128.5.0esr from v.128.4.3esr. I did go to the Help > TroubleshootingInformation > Mail and News Accounts, and there's nothing there. Similarly, I went to ... > Profiles > about:profiles and did not see my default profile there.

Is this a problem of the most recent update? How do I restore my previous email account and settings?

Appreciate anyone's assistance with this.

On 11/21/24 at 12:43 PM all incoming and outgoing email stopped. There are currently over 250 emails in our account that I cannot download. I've deleted the 3 files as recommended by one contact, shut down, and restarted Thunderbird with no success. Thunderbird was supposedly up to date but I noted another update effective 11/27. Current version 128.5. Equipment is Dell desk top GTK5PC6 running Win11 (this may be the problem but I'm starting here first - Win help is anything but). The desk top is 64 bit with 500mb hd, Intel Core X-64 processor, 16GB ram.

After updating to 128.4.4esr I can no longer send email - NS_ERROR_FILE_ACCESS_DENIED. I can create a new message, hit Ctl-S to save and I get a dialog box of "Status: Creating mail message..." and a progress indicator that is at 100%. I also get an error of "Unable to save your messages as a draft. Sending of the message failed".

If I attempt to send and email I get the same creating mail message and an error dialog box saying "Sending of the message failed".

In the error console I see

• Bulleted list itemSending failed; , exitCode=2152857621, originalMsgURI=imap-message://andrew@defaria.com/INBOX#67121
• NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.createUnique]

I looked at my ~/.thunderbird directory and the permissions are 700. I'm on Ubuntu 24.04.

I just noticed on today's upgrade that Thunderbird showed it upgraded in 32 bit but the Help > About field shows 64 bit. Why is it doing that? Do I possibly have an issue or will all be ok, lol. I'm just confused as to why it would do that and want to make sure there is no problems. Thanks for your help...Debb

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but nothing is affected. reselecting 'Sort by' shows 'From' is still selected. How can I get out of this situation, please? Am I doing something wrong? It has worked in the past. John

Hi,

on Thunderbird 115.16.3 (32 bit) I have a problem: only approximately the first half of the RSS feeds I've set up get downloaded.

Download always stops at the same feed.

The other don't: I have for each one to right click and choose download.

This happen since last, last by one or last by two updates: I'm not sure. Before it worked perfectly. I've cleaned the startup cache, but the behavior is still the same.

How can I solve the problem?

Thanks

Sur mon compte paul.coudert@bbox.fr le système me demande brusquement un nouveau mot de passe. Je suis bloqué pour cette adresse. Comment retrouver un mot de passe valide ?

After I upgraded my system to Kubuntu 24.04 thunderbird started eating CPU (150+% CPU usage according to htop). Because I couldn't tell if the culprit was the new KDE or the old profile, I tried to create a new profile, blow away the KDE config, etc. I also tried downloading the latest version of thunderbird from the website. Nothing helped.

I was able to replicate this problem using the in-memory, fresh KDE.

To replicate: Create Kubuntu 24.04 install USB. Boot from this USB. When asked to install or try, select "Try Kubuntu".

Start Thunderbird.

When prompted to create an account, select cancel. Go into settings, to the bottom, and select Maildir for file storage. Quit thunderbird, and start it again. Create account (select configure manually, enter the information for imap and smtp host, STARTTLS, detect authentication. My username does not contain an @, if that makes a difference). Select "Re-test"

Try to read mail. You will quickly notice that Thunderbird is consuming > 100% CPU, and UI is non-responsive.

Restarting thunderbird does not help.

netstat -tupane shows one or two connections to my imap server port 143, but wireshark doesn't show any traffic on port 143

Not that I think it matters (since I can't get Thunderbird to start seriously downloading from the server) but I have a big ( >100G) Maildir behind my courier server.

Note that I see this problem both with the version on Kubuntu 24.04 install USB, and the latest version downloaded from the thunderbird website.

recently installed thunderbird / Mozilla on new computer but cannot send emails and get message as seen below. old computer still can send emails OK

Regards John