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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

sync does not work on new laptop

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  • 3 manana an'ity olana ity
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  • Valiny farany nomen'i Paul

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I had Firefox Bookmarks synced across my old laptop and phone. Recently got a new laptop (old one died), installed Firefox and signed into Firefox account. No Bookmarks appeared. Why is it not working and what can I do?

I had Firefox Bookmarks synced across my old laptop and phone. Recently got a new laptop (old one died), installed Firefox and signed into Firefox account. No Bookmarks appeared. Why is it not working and what can I do?

Vahaolana nofidina

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Paul
Paul
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Vahaolana Nofidina

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.