We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why can't I even access the internet after udate?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i marnat3

marnat3
marnat3
more options

After the forced update , my bookmarks are screwed. Ones I haven't used in a year are "recent" and ones I used everyday for the last 7 months are non existant. Now it says my profile is missing and i cant access anything. I have used Firefox for years with no problems but this has me wanting to switch.

After the forced update , my bookmarks are screwed. Ones I haven't used in a year are "recent" and ones I used everyday for the last 7 months are non existant. Now it says my profile is missing and i cant access anything. I have used Firefox for years with no problems but this has me wanting to switch.

All Replies (1)

marnat3
marnat3 Tompon'ny fanontaniana
more options

Ok. System restore got me back on the web with fire fox but every single one of my bookmarks are gone. EVERY SINGLE ONE. Business, personal, health, banks and financial. GONE. THANKS!!!