This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can't get Firefox to accept changing preference to allow it to remember passwords. This just stopped working recently. Been using Firefox for years....

  • 1 valiny
  • 2 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i cor-el

wkmac56
wkmac56
more options

In options, I check the box to remember logins and passwords, but it won't stay checked. This worked fine until recently and now I have to fill in a password for every site I visit.

If I can't fix this, I can't use Firefox.

In options, I check the box to remember logins and passwords, but it won't stay checked. This worked fine until recently and now I have to fill in a password for every site I visit. If I can't fix this, I can't use Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using RoboForm?

This is possibly a problem with the RoboForm Password Manager extension that shows in the system details list. We have recently seen some reports about issues with their extension for Firefox. You can try to contact RoboForm for support.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window