This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I'm unable to view some of the videos-using Windows XP.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Shadow110

msTudor
msTudor
more options

I'm using old software; Windows XP. On some videos I get the message; To watch video, download version 10.1 or higher of Flash Player. When I go to the Adobe site & check to see what I'm currently using, it says I'm using flash player version 30.

I'm using old software; Windows XP. On some videos I get the message; To watch video, download version 10.1 or higher of Flash Player. When I go to the Adobe site & check to see what I'm currently using, it says I'm using flash player version 30.

Vahaolana nofidina

Hi, yes you are using 30, confused site : use this to remove Flash : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then reinstall Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Note : Firefox Support Ends for XP in July.

Please let us know if this solved your issue or if need further assistance.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

Shadow110
Shadow110
more options

Vahaolana Nofidina

Hi, yes you are using 30, confused site : use this to remove Flash : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then reinstall Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Note : Firefox Support Ends for XP in July.

Please let us know if this solved your issue or if need further assistance.