This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

diffference POP and IMAP- not covered by your on-line support

  • 6 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i joelebecker

more options

I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

Vahaolana nofidina

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (6)

more options

I just tried logging on after changing the account back to Pop3. Now I get a message "failed to login to IMAP". Now I can't GET emails on that account.

Novain'i joelebecker t@

more options

I solved problem

more options

I guess I hadn't! All my folders on my PC are empty>

more options

Vahaolana Nofidina

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

more options

Not solved. I created a new pop3 account under a different profile after I recovered a backup to a date when I'm sure my original was a POP account. Folder and content structure was still there, but account remains IMAP . I can only drag a very small number of messages from IMAP to new POP.