This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I change my phone number so I can login? I have been asking this question since 2018 and no one has answered

  • Tsisy valiny
  • 0 manana an'ity olana ity
Juliet
Juliet
more options

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

''I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.