This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password not accepted.

  • Tsisy valiny
  • 0 manana an'ity olana ity
jdfw
jdfw
more options

Tried resetting password, which system confirms, but when I try to sned a message the password is not accepted A message appears thus :- Sending of username did not succeed. Mail server mail.plus.net responded: Mate, the command must be one of CAPA, USER, PASS or QUIT I do not understand what this means. 

Another message can appear :- Sending of the message failed.

Unable to authenticate to Outgoing server (SMTP) relay.plus.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP 

                                            Jim.
Tried resetting password, which system confirms, but when I try to sned a message the password is not accepted A message appears thus :- Sending of username did not succeed. Mail server mail.plus.net responded: Mate, the command must be one of CAPA, USER, PASS or QUIT I do not understand what this means. Another message can appear :- Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) relay.plus.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP Jim.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.