This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web site access using FF denied

  • Tsisy valiny
  • 0 manana an'ity olana ity
more options

On 10-3-24, after logging in correctly, the FF browser for Windows would not open, or allow me to enter the site. According to the site's support person, my login was granted, but FF would not open the site to me. FF kept recycling the site's login page. The web site's support person suggested something changed with FF to prevent me accessing the site. I was able to enter the site using Chrome, which I do not like. Any known changes to the FF browser? Any suggestions?

On 10-3-24, after logging in correctly, the FF browser for Windows would not open, or allow me to enter the site. According to the site's support person, my login was granted, but FF would not open the site to me. FF kept recycling the site's login page. The web site's support person suggested something changed with FF to prevent me accessing the site. I was able to enter the site using Chrome, which I do not like. Any known changes to the FF browser? Any suggestions?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.