This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost saved passwords and usernames

  • Tsisy valiny
  • 0 manana an'ity olana ity
Susan McReynolds
Susan McReynolds
more options

I save my user names and passwords to the privacy link. They are not being saved and I have to ask the websites for a new set. I have my Firefox to not clean history or cookies automatically.

I save my user names and passwords to the privacy link. They are not being saved and I have to ask the websites for a new set. I have my Firefox to not clean history or cookies automatically.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.