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Google Business Review link not working on mobile

  • Tsisy valiny
  • 0 manana an'ity olana ity
jakescodes
jakescodes
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For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review.

I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail.

On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page.

On mobile, the link throws a 404 error.

I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either

Here are those details:

Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review

Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png

I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now.

In the meantime, does anyone know what's going on here and how to resolve this issue?

Thanks very much. Jake

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review. I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail. On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page. On mobile, the link throws a 404 error. I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either Here are those details: Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now. In the meantime, does anyone know what's going on here and how to resolve this issue? Thanks very much. Jake
Sarin'efijery napaingotra

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