This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have 2 gmail accounts. One will work properly the other will not. All settings are the same. What need to do?

  • 1 valiny
  • 9 manana an'ity olana ity
  • 17 views
  • Valiny farany nomen'i Chris Ilias

AnonymousUser
AnonymousUser
more options

I have 2 gmail accounts. 1 works properly, the other does not - but I can use it fine with Safari. All settings are the same. What do I do?

URL of affected sites

http://https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&ss=1&scc=1&ltmpl=default&ltmplcache=2&hl=en

I have 2 gmail accounts. 1 works properly, the other does not - but I can use it fine with Safari. All settings are the same. What do I do? == URL of affected sites == http://https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=https%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1eic6yu9oa4y3&ss=1&scc=1&ltmpl=default&ltmplcache=2&hl=en

Vahaolana nofidina

Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .
Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Vahaolana Nofidina

Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .