This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

BBC Iplayer asks me to enable javascript in order to use content even though I have javascript already enabled. How do I correct this?

  • 3 valiny
  • 71 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i AnonymousUser

AnonymousUser
AnonymousUser
more options

When I try to use BBC IPlayer to listen to the radio it tells me that my Javascript needs to be enabled. However I already have my javascript enabled. I have used google chrome and the content works fine so it is not the websites problem. How do I fix this problem? I have tried updating Firefox and Flash but neither has fixed the problem.

URL of affected sites

http://www.bbc.co.uk/iplayer/console/radio1/

When I try to use BBC IPlayer to listen to the radio it tells me that my Javascript needs to be enabled. However I already have my javascript enabled. I have used google chrome and the content works fine so it is not the websites problem. How do I fix this problem? I have tried updating Firefox and Flash but neither has fixed the problem. == URL of affected sites == http://www.bbc.co.uk/iplayer/console/radio1/

All Replies (4)

AnonymousUser
AnonymousUser Tompon'ny fanontaniana
more options

I want to download iplayer how do i do this,iam not a computer whizz so simple terms please

AnonymousUser
AnonymousUser Tompon'ny fanontaniana
more options

There is another thread on this - it says its been solved but the solution isn't posted on the thread

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to uninstall and reinstall Flash. Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Dr. Bartolo
Dr. Bartolo
more options

This problem has just started up for me too. I uninstalled and reinstalled Flash player and I ran Firefox in safe mode. That made no difference at all.

Any other ideas please?