This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

0c48e5a8-05bc-4d42-94d1-fa6d42100723 is the report ID and the signature is MultiByteToWideChar. Why does it crash constantly?

  • 3 valiny
  • 5 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i the-edmeister

AnonymousUser
AnonymousUser
more options

Firefox keeps crashing when I access certain pages or try to do things in fantasy sports leagues. It started about two weeks ago.

Crash ID(s)

0c48e5a8-05bc-4d42-94d1-fa6d42100723

Firefox keeps crashing when I access certain pages or try to do things in fantasy sports leagues. It started about two weeks ago. == Crash ID(s) == 0c48e5a8-05bc-4d42-94d1-fa6d42100723

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

http://crash-stats.mozilla.com/report/index/0c48e5a8-05bc-4d42-94d1-fa6d42100723 Under Related bugs OPEN 530524 NEW idmmzcc.dll Crash @ MultiByteToWideChar

It looks like that problem is caused by a file named idmmzcc.dll, which is related to the Internet Download Manager program.

Are you using that program on that PC?

AnonymousUser
AnonymousUser Tompon'ny fanontaniana
more options

I searched for both Internet Download Manager and idmmzcc.dll and neither came up.

AnonymousUser
AnonymousUser Tompon'ny fanontaniana
more options

This morning, Firefox crashed when I tried to go from one page to another in ESPN. It then took me to this page.