This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I cannot install Firefox for Android on HTC Desire (Froyo) via Android Market, as the download keeps restarting after reaching 60-75 % (around 7-8 MB out of 13.84 MB). Any help?

  • 2 valiny
  • 14 manana an'ity olana ity
  • 32 views
  • Valiny farany nomen'i salilmulay

more options

The download in Market restarts after some time. The notification bar displays download % as if the previous download is still in progress. That is, first time the download started, notification bar shows correct %. At around 70%, the download inside Market app starts again from 0 KB, and the notification bar shows avergae of the two downloads(35% when download in Market is 0%, 40% when download in Market is 10%). This second download again disappears from Market, and a third begins, no error message nor any other warning is displayed. This time the notification bar shows average of 3 downloads! No idea what is happening, this is my first time downloading firefox for mobile.

The download in Market restarts after some time. The notification bar displays download % as if the previous download is still in progress. That is, first time the download started, notification bar shows correct %. At around 70%, the download inside Market app starts again from 0 KB, and the notification bar shows avergae of the two downloads(35% when download in Market is 0%, 40% when download in Market is 10%). This second download again disappears from Market, and a third begins, no error message nor any other warning is displayed. This time the notification bar shows average of 3 downloads! No idea what is happening, this is my first time downloading firefox for mobile.

Vahaolana nofidina

Sorry, I don't know why the Market app is failing to complete the download.

If it is still not working, you could try the FTP server link on this page, and see if it works any better: https://wiki.mozilla.org/Mobile/Platforms/Android

You could also try downloading Firefox to your computer using that FTP link, and then search for instructions on how to "sideload" the app onto your phone over USB.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Sorry, I don't know why the Market app is failing to complete the download.

If it is still not working, you could try the FTP server link on this page, and see if it works any better: https://wiki.mozilla.org/Mobile/Platforms/Android

You could also try downloading Firefox to your computer using that FTP link, and then search for instructions on how to "sideload" the app onto your phone over USB.

more options

Thank you. I tried downloading .apk via ftp on laptop, and then installed on mobile. I had to enable installations from unknown sources. Although firefox is now running, I will need to update it manually because the market won't notify me of its updates.

Best Wishes.