This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Ubuntu Nightly will not connect with Ubuntu 11.10 kernel 3.0.0-17-generic but firefox 11.0 is still working in the same kernel version (the source of the problem since 3.0.0-16 gave no problems)

  • 2 valiny
  • 6 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i dlwalters

more options

Ubuntu Nightly will not connect (hangs and does not stop withouyt a pkill or root kill) with Ubuntu 11.10 and the recent kernel 3.0.0-17-generic

Firefox 11.0 is still working in the same kernel version and I am using it now. Perhaps the source of the problem is the Ubuntu kernel since kernel 3.0.0-16 gave no problems

Ubuntu Nightly will not connect (hangs and does not stop withouyt a pkill or root kill) with Ubuntu 11.10 and the recent kernel 3.0.0-17-generic Firefox 11.0 is still working in the same kernel version and I am using it now. Perhaps the source of the problem is the Ubuntu kernel since kernel 3.0.0-16 gave no problems

Vahaolana nofidina

Hi,

Please also check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

You may also be able to find helpful info here.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Hi,

Please also check if this happens in a new profile. If the new profile is okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location (profile folder) separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

You may also be able to find helpful info here.

more options

As per the firefox suggestion, I killed all the add-ons: VLC, Divx, Gnome Shell Integration, IcedTea, QuickTime, Shockwave Flash and Widnows Media Player 10 and the problem disappeared.

I turned Shockwave Flash back on and that was not the problem. So it looks like there is a pointer getting out of bounds since I could not execute a Shut Down,.. or in a terminal even sudo init 3 and int 6 would do nothing. Pulling the power supply cable was necessary, for a guranteed kill, ...with vengence.

This messed up grub, but I have Ubuntu 11.04 LTS on second drive, so booting kernel 3.6.38-13 generic and sudo upgrade-grub fixed the grub for both.

I will try to turn on each of these add-ons individually to see which one was the culprit when I have enough time. W9DKI