Vokatra Rehetra Community Forum

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

Hi..

I cannot comment on someone "live" in tiktok using firefox browser while from browser in Edge, i have no issue. I cannot type in the comment box to comment at all, not sure what is wrong?

We use the "Shopping" tab to view comparison products daily. Problem has started some months ago.

Results of searches used to stay on screen in a "scrollable" pattern at topline and below all others would be from near and far... Now we always get a 1sec flash with results like before then the disappear. Showing only random locations and hard to see the comparison in those results... We no longer see Trademe, Temu and other businesses as that result disappears very quickly. Cant find anything else to change in settings if its location related or other??

Hopefully this make sense? ;) We are running Win10, and FF 130.0.1 - location is set to New Zealand.

TIA Chris

Firefox doesn't open up any windows, even though it is on and its top menu appears, but the menu does nothing. It happened after I hid it while working on another app, and it would not re-appear. I uninstalled that version and re-installed the latest version from your website, but it's having the same problem. I went to disk utility (on my 2020 iMac running 11.7.10) and it showed nothing wrong/corrupt on my hard drive. Is the problem my old OS? Thank you, Alicia

Firefox is my preferred browser. Lately however, I cannot log into my online banking account with PNC. When I insert my PNC log-in information...username and password.....I get a tab that reads "Challenge Validation" and the browser window says "Not Found". Just as an fyi, if I switch to Google Chrome I can log-in to my PNC online account.

Any help or suggestions to be able to use Firefox???

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Youtube videos and Twitch live streams are freezing and whenever I refresh the page the video/live stream is just black. The audio still continues to play and I have no idea what is causing it. I only have 3 extensions installed (Ublock Origin, Youtube Sponsor Block, and Truffle) and have even tried removing them to no success. The only way to fix it has been to close and reopen Firefox, but it usually doesn't fix it for long. Its even started crashing any games I've been playing when I close Firefox. I'll try to get a video to show the issue.

For many years I have filtered my email through the Mailwasher app with absolutely no problem. I typically have maybe 15 short emails in the morning. If there are unwanted items, which is rare, I can read and delete them there. When I then “wash” the list, good emails are sent to Thunderbird. I click on “Get Messages” and Thunderbird downloads them - usually nearly instantaneously. This routine occurs even if I am hundreds of miles from home. Lately however, and for the past month+ or so, the first 5 or 6 downloads happen quickly as stated above but then the next email may take minutes. Additional emails may also take a minute or more apiece. Then the remainder may download as super-fast as the first ones. Also, some of the earliest ones will download in triplicate. Sometimes a window will display the message: “Error with account: Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disk space to copy the mailbox.” (I have plenty of disk space.) What gives?

Intermittent problem with incoming email over the past couple of weeks. Just a string of alphanumeric characters in the message body, and the "From" and "Subject" fields are blank. Not all emails are affected, only random ones.

The emails appear OK when I use my native Android email client, and if I send them to myself from my cellphone they show up OK in Thunderbird on my laptop. Weird. Any suggestions?

Facebook when I go to "Like " an entry if any others have liked it when I hover it shows a dropdown of their names but makes it unable to click the like button (or the others reply buttons). This same behavior does not occur when using Edge which makes me believe it is a FireFox specific issue. I do not use Chrome. Thanks for taking a look.

When using web video conferencing services (Google Meet, Teams, etc.) that run in the browser, on a Windows system, Firefox only offers a single output device: the system-configured Default Device. It does not offer the system-configured Default Communication Device. (I can swap the default before a call, but that is cumbersome at the end of the day.)

In this instance, the default is the speakers built into my screen, through HDMI. The communication default is my headset, which also provides the microphone (which is recognised and works fine).

The issue is not experienced with Chrome (the only other tried). It has been an issue through many years, on multiple machines, with various default sudio out devices attached.

Hello,

i have precisely explained issue here with different screens. i would like to have your feedback

https://stackoverflow.com/questions/78995057/firefox-ocsp-fails-at-loading-private-https-website

Using Firefox 115.15.0esr (64-bits) on MacOS 14.3 (23D56) I'm not able to connect to https://mijnzakelijk.ing.nl/ while https://ing.nl/ connects just fine. These domains use different TLS versions, which may be related to the issue. The browser reports a failure to connect, and NS_ERROR_NET_INTERRUPT when viewing the networking tab. Tcpdump indicates the remote side disconnects by sending FIN on the tcp layer. I tried various config features to enable low TLS versions but that did not make a difference.

openssl s_client has no issue connecting, nor does Chrome, on the same system. For completeness here is the openssl transcript:

```` $ openssl s_client mijnzakelijk.ing.nl:443 Connecting to 145.221.213.243 CONNECTED(00000006) depth=2 C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1 verify return:1 depth=1 C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1 verify return:1 depth=0 jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl verify return:1 --- Certificate chain

0 s:jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl
  i:C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1
  a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
  v:NotBefore: Aug  7 11:27:00 2024 GMT; NotAfter: Sep  1 11:26:00 2025 GMT
1 s:C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1
  i:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  a:PKEY: rsaEncryption, 2048 (bit); sigalg: RSA-SHA256
  v:NotBefore: Dec 12 16:56:15 2019 GMT; NotAfter: Dec 12 16:56:15 2029 GMT
2 s:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  i:C=US, O=IdenTrust, CN=IdenTrust Commercial Root CA 1
  a:PKEY: rsaEncryption, 4096 (bit); sigalg: RSA-SHA256
  v:NotBefore: Jan 16 18:12:23 2014 GMT; NotAfter: Jan 16 18:12:23 2034 GMT

--- Server certificate

MIIHGDCCBgCgAwIBAgIQQAGRLJeiKhzmRghG5nIGzjANBgkqhkiG9w0BAQsFADBy ... ZthnKEctI1FJ7MLeY6+zNvJ8+sjEj9P61M85h+MthSw2Pm1wBGzGB9ncSRQ=

subject=jurisdictionC=NL, businessCategory=Private Organization, serialNumber=33031431, C=NL, ST=Noord-Holland, L=Amsterdam, O=ING Bank NV, CN=mijnzakelijk.ing.nl issuer=C=US, O=IdenTrust, OU=HydrantID Trusted Certificate Service, CN=HydrantID Server CA O1 --- No client certificate CA names sent Peer signing digest: SHA256 Peer signature type: RSA Server Temp Key: ECDH, prime256v1, 256 bits --- SSL handshake has read 5469 bytes and written 453 bytes Verification: OK --- New, TLSv1.2, Cipher is ECDHE-RSA-AES256-GCM-SHA384 Server public key is 2048 bit Secure Renegotiation IS supported Compression: NONE Expansion: NONE No ALPN negotiated SSL-Session:

   Protocol  : TLSv1.2
   Cipher    : ECDHE-RSA-AES256-GCM-SHA384
   Session-ID: 9A30DC8B6EF5D0EE82F9ACB4D53D787D7B4BCAB27F5E54DDB906BEC5A6CDC887
   Session-ID-ctx: 
   Master-Key: 04E64BF5ACC56AA2BB749AA3083DA0B498CCE36DB83A1BA78B19B9282F6B30362B8674D1F60D70594F21A08DC74006A5
   PSK identity: None
   PSK identity hint: None
   SRP username: None
   Start Time: 1726644699
   Timeout   : 7200 (sec)
   Verify return code: 0 (ok)
   Extended master secret: yes

--- GET / HTTP/1.1

HTTP/1.1 404 Not Found ... ````

I would like to keep using Firefox for all my browsing, so I'm wondering what I can do to fix this. In about:config I have all settings containing "tls" to their defaults. I've tried enabling security.tls.version.enable-deprecated and lowering security.tls.version.min, but nothing seems to help.

I know from experience that contacting ING about such issues doesn't get you anywhere, and given the fact that another major browser has no issue I suspect it is best solved (or worked around) on the side of Firefox.