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I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

  • 4 replies
  • 1 has this problem
  • 18 views
  • Last reply by nivanis

nivanis
nivanis
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I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

I can not delete spam messages in my Inbox. Neither by pressing DEL key, nor by choosing Delete option on the message. Please help

Chosen solution

https://support.mozilla.org/en-US/kb/cannot-delete-messages

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

nivanis
nivanis Question owner
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christ1 said

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder


Just did this, but it doesn't help. Any other suggestion? Thanks.

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://support.mozilla.org/en-US/kb/cannot-delete-messages

nivanis
nivanis Question owner
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Hi Christ1, that was very helpful. I solved the problem. Thanks a lot.