This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

security settings say "not Found" when trying to send emails. Why?

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by Toad-Hall

more options

I recently changed my password for BT mail and now I cannot send emails through Thunderbird, but can send via Bt mail. I am receiving emails okay in Thunderbird. Security box highlights while sending and status say outgoing address not found. Something has changed, but what? Help please.

I recently changed my password for BT mail and now I cannot send emails through Thunderbird, but can send via Bt mail. I am receiving emails okay in Thunderbird. Security box highlights while sending and status say outgoing address not found. Something has changed, but what? Help please.

All Replies (1)

more options

Please only create one question for each issue as it might cause issues with the continuity of a question. Keep all responses in the question at this link: https://support.mozilla.org/en-US/questions/1132479